1. Home
  2. Renovations

Private work · Homeowners and businesses

Six ways to refurbish.
One person responsible.

From a single bathroom to the renovation of a whole building, in Sant Feliu de Llobregat and Greater Barcelona. We subcontract trades, never responsibility: the person who faces you on day one is the one who hands the job over.

And while the work is on, you can see inside it: log in with your own account and see what was done yesterday, with photos.

  • Quote Fixed and itemised: quantity, unit rate and amount. Never a lump sum.
  • Management Our own site manager, with a name, coordinating every trade.
  • Programme Start and handover dates in writing before we start.
  • Follow-up Real progress, photos and a thread with the person running it, in your portal.

What we do

Every service, what's in it and who it's for.

No packages with tier names, no “solutions”. Just work, measured and written down. If something isn't on the list, ask: we'll tell you whether we do it or whether someone else suits you better.

Tell us about my job
Interior of a home mid-refurbishment, with ladders and building materials 01

Full refurbishment of a home

Who it's for Flats and houses being redone from top to bottom, with or without a change of layout.

It gets stripped out, rebuilt and handed over working. It's the job with the most trades in it, and that's exactly where having a site manager shows: the plumber can't start before the bricklayer has chased the walls, and coordinating that is the work.

  • Strip-out, rubble removal and waste management
  • New layout: partitions, suspended ceilings and insulation
  • New plumbing, electrics and air conditioning from the consumer unit
  • Wall and floor tiling, internal joinery and painting
  • Bathroom and kitchen finished, tested and working

What's excluded is written in the quote, not settled in a conversation: loose furniture, appliances not listed, and anything that turns up inside a wall nobody has opened yet.

Joiner assembling kitchen units in a workshop 02

Kitchens and bathrooms

Who it's for Anyone not redoing the whole house, but redoing the two rooms used every day.

These are the two places where you can tell whether a job was done properly: in the grout lines, in the fall on the shower tray and in how a drawer closes two years later. The part nobody sees — tanking before tiling — is the part that stops us having to come back.

  • New water supply, waste pipes and electrics
  • Tanking of the wet area before a single tile goes on
  • Wall and floor tiling, joints set out first
  • Sanitaryware, shower screens and units fitted and sealed
  • Optional German Häcker kitchen via PEMAGA Home, same job
Interior of a stripped-out commercial unit, with workers and props 03

Shops and offices

Who it's for Businesses opening up, changing hands or rearranging their workspace.

Here the date rules: every week with the shutters down costs money. We work to an opening day fixed from the start and keep the technical paperwork up to date, because what usually holds up an opening isn't the building work, it's a piece of paper.

  • Fit-out of a shell unit or one already fitted out
  • Layout, suspended ceilings, floors and wall finishes
  • Electrics, lighting and air conditioning to suit the activity
  • Compliance with fire and accessibility regulations
  • Coordination with the professional signing the design and the licence

If the activity needs a certified design, work starts when the permit is in. We say so on day one so the opening date is a real one.

Residential building under construction with timber structure and scaffolding 04

Blocks of flats and façades

Who it's for Residents' associations and management companies that have to take the job to a meeting.

A block-of-flats job is won at the meeting, not on the scaffold. That's why the quote is broken down so any resident can read it without someone translating it for them, and why we give portal access to the chair and the managing agent: progress gets shown, not described.

  • Refurbishment of façades, light wells and party walls
  • Communal areas: entrance hall, stairwell, roof and terraces
  • Scaffolding, erection, safety and street occupation licences
  • Itemised quote, ready to put before the meeting
  • Portal access for the chair and the management company
Building with scaffolding erected, backlit, during a façade refurbishment 05

Renovation of buildings

Who it's for Owners, investors and residents' associations with a whole building to bring back.

Structure, envelope and efficiency. It's the job most likely to be hiding surprises inside, so the survey stage is deliberately long: we'd rather open trial holes before signing than argue about prices in August with the scaffold already up.

  • Strengthening and repair of structure and floor slabs
  • Roofs, waterproofing and thermal insulation
  • Replacement of soil stacks, risers and communal service ducts
  • Envelope upgrades and energy efficiency
  • Coordination with the design team and the site safety coordinator
Worker finishing the paint on a wall from a scaffold, in black and white 06

Refurbishment for letting

Who it's for Owners about to let or sell who need the work to pay for itself.

Here the point isn't to do everything: it's to decide what gets touched. We tell you which spend shows up in the rent or in the sale price and which will never come back. If an item isn't worth it, we say so, even when it's work we lose.

  • Full freshen-up: paint, floors and joinery
  • Bathroom and kitchen renewed on a cost-per-use basis
  • Services checked and certificates issued where required
  • Short programmes, done in blocks: an empty flat earns nothing
  • Quote split into blocks so you decide what's in and what's out

What's in a quote from us

A lump sum isn't a quote.
It's a bet.

A single sheet that says “full home refurbishment” with a number next to it tells you nothing: not what gets done, not with which materials, not what happens the day something turns up behind a wall. Ours is itemised, and every item carries three things.

  • Quantity What gets done and how much of it: 18 m² of tiling, 1 no. plumbing installation, 96 m² of painting. Measured in your home, not estimated from the office.
  • Rate What one unit of that work costs, materials, labour and plant included. It's the number that lets you really compare two quotes.
  • Amount The two above, multiplied. No rounding up, and no “sundries” item that covers whatever nobody bothered to look at.
  • Photos The ones we took on the survey visit, attached to the item they belong to. Open the line in the portal and you see exactly what it's talking about.
Lump sum

All you can compare is the total. You can't take anything out, because nobody knows what it saves. And whatever isn't written down gets argued halfway through.

Itemised

You compare line by line, drop what you don't want knowing the exact figure, and pay for work done and measured, not for how far along the job looks.

Section 02 · Main bathroom Quote extract
Example of an itemised quote section with quantity, unit rate and amount
Item Quantity Rate Amount
Demolition of hollow-brick partition and rubble removal 3 photos from the survey 12,40 m² 18,60 € 230,64 €
Tanking of shower area and junctions 4,20 m² 26,40 € 110,88 €
Ceramic wall tiling 30×60 with joints set out 18,00 m² 39,50 € 711,00 €
Plumbing and waste installation, complete bathroom 1,00 no. 1.180,00 € 1.180,00 €
Section 02 total 2.232,52 €
Example with sample figures, in euros A real quote has as many sections as there are rooms and trades. At the end of the document there's a list of exclusions: the part nobody reads and the only one that stops you arguing in September about what was said in March.

From first hammer to final coat

A refurbishment is a lot of ugly days
and one good one.

Nobody shows the middle bit: the dust, the sheeted floors, the weeks when the place looks worse than before you started. That's exactly what you'll see in your portal while the work is on, dated and photographed, so you know the ugly part is moving too.

Drag the handle to go from strip-out to finishes.

Worker finishing the paint on a wall during the finishing stage
Room stripped back during the demolition stage, with rubble and props
Strip-out Finishes

Reference photographs of two different stages of building work, not of the same job.

How it goes, step by step

Five steps. Always the same five.

The same route for one bathroom as for a whole building. The size changes; the way we work and the order of things don't.

Step I

Survey visit and measurements

We come and look at it. We measure room by room and photograph everything, including what's wrong: the sweating soil pipe, the frame that won't shut, the floor that rocks. Those photos don't get lost on someone's phone: they stay attached to the item they belong to and you'll see them again inside your quote.

If there are doubts about the structure or about old services, we open trial holes before giving a number. A week more of survey beats a surprise in week six.

Step II

Fixed quote, itemised

Every job with its quantity, its unit rate and its amount, grouped into sections so you can read it room by room. At the end, the list of what isn't included and the payment terms. If you want to drop an item, you know exactly how much comes off the total before you decide.

We go through the whole thing with you, line by line, as many times as it takes. A quote you have to take on trust is no use to anyone.

Step III

Signing and planning

You accept by signing — on paper or from your portal — and from then on there's a start date, a handover date and a name: the site manager running it. The trades calendar is locked in, long-lead materials are ordered and, if a permit is needed, it goes in.

The start date counts from when the permit and the materials are in. We say so before signing, not after.

Step IV

Building work, with the site in plain sight

Our own crew and subcontracted trades, coordinated by one person. Every day a work sheet gets signed and photos are uploaded from site; that's where the progress percentage you see the same afternoon comes from. If it says 62%, it's at 62%.

If something unexpected turns up, that item stops, it gets photographed, it's shown to you and you get the price before anything is touched. Nothing new reaches your invoice without your written approval.

Step V

Handover, snagging and close-out

We walk the job with you, list in hand, and note down everything that needs putting right, however small. It gets snagged, cleaned and handed over with the paperwork for the services. The job is closed in the portal, photos and all, so you can look it up whenever you want.

Client portal

While the work is on,
the site stays open to you.

When you sign we give you a username and a password. You log in from your phone and see the same thing the site manager sees about your job. Nothing to install, and no waiting until Monday to find out how it's going.

  • 01
    Your quote, item by item

    With the survey photos hanging off every line. You accept it by signing in the portal itself.

  • 02
    Real progress, weighted

    It comes from the work sheets the crew sign every day, not from a salesperson's impression.

  • 03
    Photos of your job, curated

    We pick them one by one, the ones that tell your job. Nothing lands in your gallery without someone deciding it should.

  • 04
    A thread with the person running it

    You write, the site manager answers. It's in writing and dated, for both sides.

Before you call

The questions we always get.

Answered the way we'd answer a client on a first visit: in ranges, not in promises.

How long does a full refurbishment take?

It depends on the floor area, on whether the layout changes and on whether a permit is needed. As an order of magnitude: a bathroom on its own is a matter of weeks; a mid-sized home with no structural surprises usually runs between two and four months on site; the renovation of a whole building, months.

What stretches a programme is almost never the building work itself. It is the permit that takes its time, the materials chosen late — some floor finishes and joinery run weeks of lead time — and mid-job changes, which force the whole trades calendar to be rebuilt. The date we give assumes the place is empty, the permit is granted and the materials are decided, and it goes in writing in the quote.

Do we have to move out?

For a full refurbishment, yes. There are days with no water, no power and no bathroom, and dust in places you would never imagine dust could reach. Living in it makes the job longer and dearer: everything has to be sheeted and cleaned every day, work happens in broken shifts, and everything gets set up and taken down twice.

It can be done in phases, living in half the house while we work on the other half. It is a real option and sometimes the only one, but it costs more days and more money. We give you both versions with their price and their programme, and you decide with both numbers in front of you.

What if something turns up behind a wall?

It does. In an older building, finding a soil pipe in poor condition, services spliced together any old how, damp or rotten timber is the norm, not the exception. That is why, when the job allows it, we open trial holes before we price.

When it turns up anyway: that item stops, it gets photographed, it goes up to your portal the same day so you can see it too, and you get the price of putting it right before anything is touched. You decide with the information in front of you. Nothing appears on the final invoice that you have not approved in writing first.

Do you handle permits and licences?

Yes. Depending on what is being touched you will need either a prior notification or a full works licence, and where there is a design it has to be signed by a qualified professional. We prepare the paperwork, submit it and chase it. Same for scaffolding, street occupation and access permits when the job calls for them.

What we cannot do is speed up the council, and their timescales vary a lot from one town to the next. That is why the start date counts from when the permit is in: we would rather say so before signing than explain it afterwards.

Do you work with management companies?

Yes, it is a big part of what we do. We know the quote has to be readable at a residents' meeting, in front of people who are not in the trade, and that the same price has to go in writing to three different people without a comma changing.

We give portal access to whoever the residents' association names, usually the chair and the managing agent, so that real progress can be shown at the meeting without anyone having to write a report by hand. This is how the portal works.

How is it paid for? What is an interim valuation?

On jobs of any size, payment goes by interim valuations. Valuing means measuring what has actually been built in a period and pricing it with the rates in the quote you already signed: that, and only that, is what gets invoiced. You pay for work done, not for time passed, which is why an itemised quote is essential — with no quantities there is nothing to value.

There is an initial payment on signing, to get going and buy materials, and a final portion on handover, after snagging. The milestones and the amounts are agreed before we start and written into the quote. On small jobs it is simplified, but the principle is the same.

Can't see your case here?

Call us and we'll talk it through in five minutes. Monday to Friday, 10:00 to 18:00.

Tell us about the job. We'll tell you what it costs and how long it takes.

We come and look, we measure it and we send you an itemised quote with its programme. No obligation and no lump sums. If we're not the right firm for your job, we'll tell you that too.